Develop a SART
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Key Terms

Activities: What you do to fulfill your mission (e.g., service delivery).

Effectiveness: A measure of your ability to produce a specific desired effect or result that can be qualitatively measured.

Evaluation: The systematic investigation of the merit or significance of your SART. Evaluations answer specific questions about whether current policies, guideline, protocols, and responses work or do not work and provide the reasons why.

Goals: Future organizational and programmatic directions for your SART.

Impact: Positive and negative long-term effects of your SART's responses whether intended or unintended.

Indicator: A quantitative or qualitative measurement that is used to demonstrate whether your SART's goals and objectives have been achieved. Indicators help to answer key questions, such as where you are currently, where you want to go, and whether you are taking the right path to meet your goals.

Inputs: Any resources dedicated to the SART. Examples are money, staff and staff time, volunteers and volunteer time, facilities, equipment, and supplies.

Monitoring: Tracks your performance against what was planned or expected according to your SART's policies, protocols, and guidelines.

Objectives: Clear, realistic, specific, measurable, and time-limited statements of action that can move you toward achieving your goals.

Outcome Evaluation: A comprehensive examination of components and strategies intended to achieve a specific outcome. An outcome evaluation gauges the extent of success in achieving the outcome, assesses the underlying reasons for achievement or non-achievement, validates the contributions of SART agencies and allied professionals, and identifies key lessons learned and recommendations to improve performance.

Outcomes: Benefits for victims and the criminal justice system based on coordinated service delivery. For example, victims may be more willing to assist with the investigation and prosecution of their cases because their practical, emotional, psychological, social, and economic needs are prioritized.

Outputs: SART products and services. For example, the numbers of community referrals, medical forensic exams, and cases investigated and prosecuted. They are important because they should lead to a desired benefit for participants or target populations.

Performance Measurement: A system that analyzes, interprets, and reports on the achievement of outcomes.

Process Evaluation: Examines whether your SART is operating as intended. A process evaluation helps identify which changes are needed in design, strategies, and operations to improve performance.

Program Outcomes: The benefits of your services to victims, service providers, and the community.

Program Services (also known as activities or outputs): The services that you provide.

Qualitative Evaluation: Describes and interprets how well your SART is working, such as your SART's  relevance, quality of resources (including literacy materials), efficiency of policies and activities, and cost in relation to what has been achieved.

Quantitative Evaluation: Documents how much your SART has accomplished, such as the numbers of individuals served and materials produced, amount of outreach to underserved populations, number of community referrals, number of cases prosecuted, and number of sexual assault reports or prosecutions.

Evaluation Guides

Air University Sampling and Surveying Handbook—Guidelines for Planning, Organizing, and Conducting Surveys
Covers types of surveys, their advantages and disadvantages, survey development, and analysis of data collection plans and surveys.

Basic Guide to Outcomes-Based Evaluation for Nonprofit Organizations with Very Limited Resources
Includes basic outcomes-based planning steps.

Community Tool Box, Section 5. Our Evaluation Model: Evaluating Comprehensive Community Initiatives
Provides information on the what, why, when, who, and how of evaluations; situational examples, tools and checklists; and overheads that summarize major evaluation points.

Evaluation Guidebook for Projects Funded by S.T.O.P. Formula Grants Under the Violence Against Women Act
Addresses reasons to participate in evaluations, explains logic models, and discusses ways to use evaluation results to improve a program's functioning, performance, and promotion.

Evaluation Plan Workbook
Introduces the concepts and processes of planning a program evaluation.

Evaluation Toolkit
Helps users develop customized evaluation plans from the ground up.

Getting the Most from Evaluation
Describes how one organization leveraged its evaluation findings in various innovative ways.

Getting To Outcomes 2004: Promoting Accountability Through Methods and Tools for Planning, Implementation, and Evaluation
Provides information on planning, implementing, and evaluating programs. Worksheets to help with action steps are included.

Including Evaluation in Outreach Project Planning
Includes information on developing outcomes-based projects and assessment plans, describes how to use a logic model at different stages of development, and provides sample data resources and evaluation methods.

Innovation Network
Provides program planning and evaluation consulting, training, and Web-based tools to nonprofits and funders.

Key Steps in Outcome Management
Reviews the outcome measurement process, identifying specific steps and providing suggestions for examining and using the information.

Performance Measures for Prosecutors: Findings from the Application of Performance Measures in Two Prosecutors' Offices
Describes a project that developed a performance measurement framework for prosecutors, which identifies measurable goals and objectives linked to possible performance measures.

Planning a Program Evaluation
Includes chapters on creating an evaluation, collecting and using data, and managing evaluations.

Planning a Program Evaluation: Worksheet
Provides a chart to document stakeholders, the focus of evaluations, data collection methods, data analysis and interpretation, and other information.

The Program Manager's Guide to Evaluation
Describes the reasons to evaluate, who should conduct evaluations, how to hire and manage an outside evaluator, what needs to be included in an evaluation plan, how to get needed information, assessing evaluation information, and reporting evaluation findings.

The Programme Managers Planning, Monitoring and Evaluation Toolkit
Provides information on the purposes of evaluation, stakeholder participation with monitoring, a six-part section on planning and evaluation, and ways to identify program indicators.

Six Keys to Successful Organizational Assessment
Describes the importance of having uniquely tailored organizational assessments to meet program goals.

Taking Stock: A Practical Guide to Evaluating Your Own Programs
Provides guidance on designing and implementing evaluations.

A UNICEF Guide for Monitoring and Evaluation
Explains and contrasts the monitoring and evaluation processes.

Evaluation Publications

Analyzing Outcome Information: Getting the Most from Data
Covers the necessary steps for outcome management and includes guidance on establishing an outcome-oriented measurement process.

Analyzing Qualitative Data
Discusses the analysis process including patterns and connections between topics, process enhancements, and pitfalls.

Collecting and Analyzing Evaluation Data
Provides steps for designing quantitative and qualitative data collection and analysis methods.

Collecting Evaluation Data: Surveys
Describes when surveys are appropriate and how to choose survey methods, plan and implement a survey, get good responses, and interpret survey results. The appendixes include sample mail and telephone surveys and press releases.

Ethical Guidelines for Research with DAWN
Addresses research involving individuals with disabilities.

Evaluating Collaboratives: Reaching the Potential
Reviews the methods and feasibility of collaborative evaluations.

Evaluation Plan Workbook
Offers an introduction to the concepts and processes of planning a program evaluation.

Getting To Outcomes 2004—Promoting Accountability Through Methods and Tools for Planning, Implementation, and Evaluation
Provides information on evaluation assessments, goals and objectives, planning, process and outcome evaluation, quality improvement, and sustainability.

Including Evaluation in Outreach Project Planning
Describes the relationship between planning and evaluation. Chapters include information on developing outcomes-based models and assessment plans and guides. The appendixes include information on logic models, sample resources, evaluation method, worksheets, and checklists.

Managing for Results Guidebook: A Logical Approach for Program Design, Outcome Measurement and Process Evaluation
Describes how STOP, VOCA, and Family Violence subgrantees in Tennessee can meet reporting requirements.

National Victim Assistance Academy Textbook, Chapter 17: Research and Evaluation
Covers how to obtain information about research findings, basic research terms, fundamental research and evaluation methods, and how information and technical assistance to conduct research can be acquired.

Outcome Measures for Sexual Assault Services in Texas
Provides Texas-specific outcome measures to support sexual assault service providers' evaluation needs and practices.

Outcome-Based Evaluation: A Training Toolkit for Programs of Faith
Explains the key concepts and terms used in outcome evaluation and helps users clarify the purpose of their programs.

A Program Manual for Child Death Review: Strategies to Better Understand Why Children Die, Chapter 13: CDR Program Evaluation
Discusses types and methods of evaluation and the steps involved.

Questionnaire Design: Asking Questions with a Purpose
Describes how to develop questionnaires.

Sexual Violence Surveillance: Uniform Definitions and Recommended Data Elements
Provides recommendations for standardizing definitions and data elements for sexual violence surveillance.

Strategic Planning Toolkit, Section 6: Evaluate
Outlines the reasons for evaluation, evaluation strategies, evaluation plans, data collection, and how to report results.

Using Technology to Enable Collaboration
Describes how to develop and maintain technology-based solutions to serve victims of crime.

Evaluation Reports

County of San Diego Sexual Assault Response Team: Systems Review Committee Report, Five Year Review
Includes demographic information and data on examination outcomes.

Descriptive Analysis of Sexual Assault Nurse Examinations in Bethel: 2005–2006
Examines the characteristics of 105 sexual assault victimizations recorded by sexual assault nurse examiners in Bethel, Alaska. It documents the demographic characteristics of patients, pre-assault characteristics, assault characteristics, post-assault characteristics, exam characteristics and findings, suspect characteristics, and legal resolutions.

The Efficacy of Illinois' Sexual Assault Nurse Examiner (SANE) Pilot Program
Evaluates the SANE pilot program's impact on victims of sexual violence. The research findings indicated that the program improved community responses to sexual assault victims and post-assault evidence collection/processing; although it is unclear if the program resulted in higher prosecution rates.

Evaluating Data Collection and Communication System Projects Funded Under the STOP Program, Executive Summary
Reports the findings of a study that examined the uses of STOP grant funds intended to improve data collection and/or communication systems to address violence against women.

An Evaluation of the Rhode Island Sexual Assault Response Team (SART)
Presents evaluation results regarding the legal effects of receiving services from the Rhode Island SART.

An Evaluation of Victim Advocacy Within a Team Approach: Final Report Summary
Summarizes a study that evaluated victim advocacy services offered to battered women in Detroit and also examined other aspects of coordinated community responses to intimate partner violence.

How SAFE is New York City? Sexual Assault Services in Emergency Departments
Examines services available for rape victims in New York City emergency departments and analyzes hospital adherence to medical care protocol, forensic evidence collection, advocacy, followup care, and quality assurance.

Impact Evaluation of a Sexual Assault Nurse Examiner (SANE) Program
Compares post-rape experiences of victims and services at the University of New Mexico Health Sciences Center before the inception of the SANE program to those received at the Albuquerque SANE Collective after the program's creation. Among the findings: rape victims treated by SANE nurses received more comprehensive medical attention, had forensic evidence gathered more frequently, and received more referrals than victims who sought medical attention before the SANE program began.

The Police Interaction Research Project: A Study of the Interactions that Occur Between the Police and Survivors Following a Sexual Assault
Explores what happens between sexual assault survivors and the police officers and detectives of the New York City Police Department.

Process Evaluation of the Kansas City/Jackson County Response to Sexual Assault
Assesses information on and includes recommendations for evidence collection, DNA analysis, multidisciplinary sexual assault responders, medical facilities, the SART and the SANE response, training, and protocol development.

Reporting Sexual Assault to the Police in Hawaii
Presents findings from a study that looked for variables that facilitated or hindered reporting of sexual assault to the police in Hawaii.

A Room of Our Own: Sexual Assault Survivors Evaluate Services
Examines rape survivors' perspectives on sexual assault services provided by New York City hospitals, rape crisis/victim assistance programs, law enforcement, and the criminal justice system.

Sexual Assault Experiences and Perceptions of Community Response to Sexual Assault: A Survey of Washington State Women
Summarizes research that examines the incidence and prevalence of sexual assault in Washington, including the characteristics of assault experiences and barriers to reporting.


Amherst H. Wilder Foundation
Conducts program evaluations and other research projects.

CDC Evaluation Working Group
Promotes evaluation practices at the Centers for Disease Control and Prevention and throughout the health care system. The Web site links to online publications, evaluation manuals, logic model resources, and planning and performance improvement tools.

Center for Program Evaluation and Performance Measurement (Bureau of Justice Assistance)
Assists users in conducting evaluations and in using the results to improve their programs. The Web site links to various resources (e.g., news, a guide to program evaluation, reference materials) and information about different program areas (e.g., adjudication, law enforcement).

Performance Vistas
Helps agencies improve their service provision and management systems and promote organizational learning. The Web site links to planning tools, a bibliography, online consulting services, and other resources.

Urban Institute
Evaluates programs, gathers data, and conducts research, among other services. The Web site includes materials and publications on crime and justice and performance measurement.

VAWA Measuring Effectiveness Initiative
Measures the effectiveness of Violence Against Women Act grants administered by the Office on Violence Against Women.

Sample Forms

Community Organizational Assessment Tool
Helps users evaluate how board members, organizations, and communities are functioning. Can be adapted by SARTs.

In This Toolkit: Evaluation Tools
Includes links to several evaluation tools used by different SARTs throughout the Nation.

In This Toolkit: Intake and Outcome-Based Form (Word)
Includes a victim survey at the end of the document.

Police Response to Rape and Sexual Assault
Covers the initial police response, victim interviews, and investigation followups.

RAND Health: Surveys and Tools
Features surveys and assessment tools on various health care categories such as aging, diversity, HIV/STD, mental health, public health, and quality of care. The surveys can be used and adapted to meet SART objectives.

Wilder Collaboration Factors Inventory
Assesses the factors that influence successful collaboration.

Wyoming Victim Satisfaction Survey
Helps users evaluate victims' satisfaction with their treatment in the Wyoming justice system.

Web Sites

Program Development and Evaluation (University of Wisconsin-Extension)
Links to a series of evaluation publications that describe how to plan evaluations, design questionnaires, collect and analyze data, and report evaluation results.

Sexual Violence (Centers for Disease Control and Prevention)
Links to fact sheets, statistics, evaluation publications, and prevention education materials.