OVC Provider Forum Transcript

Integrating the Needs of LGBTQ Victims into Mainstream Victim Services
Sid Jordan, J.D.  -  2016/6/22
Hi Sid, I am looking for a guide of phrases and words that are appropriate and not appropriate to use when working with LGBTQ victims, particularly those who identify as transgender.
1.  Sid
 Part 2: Some resources and glossaries related to terminology: GLAAD Transgender FAQ http://www.glaad.org/transgender/transfaq National Center for Transgender Equality http://www.transequality.org/issues/resources/transgender-terminology National Coalition of Anti-Violence Programs http://www.avp.org/storage/documents/TrainingຈandຈTAຈCenter/2007_AVP_Glossary_of_Terms.pdf
2.  Sid
 Great question! Many advocates are concerned that they will say the wrong thing and having a guide can ease those anxieties. While Iíll post a few different ones developed by LGBTQ organizations on this thread, it is important to understand that language is generational, regional, and culturally specific. Some people prefer words that others do not like at all. The best practice is to be respectful and become adept listening to how people describe their own experience and identities, and reflect that back. Implementing an organizational practice to ask people about their pronoun (she/he/they/etc.) and ensuring staff use that pronoun can also help nurture an inclusive environment.
how different of an approach do you need from providing services to adult LGBTQ as opposed to providing services for adolescent LGBTQ
1.  Sid
 I'm posting a resource related to minors and consent for services created in partnership with lawyers, health care advocates, and youth services providers. The guidelines are California specific, but may help organizations in clarify where to look for applicable laws in their state. http://lapublichealth.org/std/docs/Adolescent_Confidentiality_Toolkit.pdf
2.  Sid
 Part 2. Organizations should also be familiar with and maintain relationships with local or regional programs that work with LGBTQ youth specifically, as we know that connections to supportive LGBTQ adults and communities is a critical component for fostering resiliency. Iíll post some resources to this thread that might useful in your work with LGBTQ young people.
3.  Sid
 Part 1. Great question! There are many things for service providers to consider in working with adolescents. A survivor-centered approach entails amplifying self-determination and this is critical, although more challenging, in work with LGBTQ adolescents who may be economically dependent on parents/guardians. We know LGBTQ youth experience higher rates of violence at home and in schools, and are overrepresented in homeless youth services. Organizations need to have clear policies and practices that ensure that all young person are fully informed about mandatory reporting requirements (as these can have particularly negative repercussions on LGBTQ youth) and protect information about a young personís identity, if that young person does not want that information released.
4.  L. M. Williams
 In terms of the Adolescent LGBTQ population parental involvement and authorization may be required in order to provide services. Adolescents can not sign legal documents unless they have been emancipated by a court.
Do you have examples of outreach campaigns that have been successful to communicate services and rights
1.  Sid
 As part of the LGBTQ Access Project, we led collaborative, multi-organizational efforts to disseminate information about services and rights in specific areas. For example, we produced a Trans Resource & Referral Guide and a Washington Family Law Guide for LGBTQ survivors of Intimate Partner Violence. Both projects aimed to raise awareness about services, but also educated providers and LGBTQ communities. We chose these projects because of the specific needs in our community. By way of example, these are available online through the Coalition Ending Gender Based Violence: http://endgv.org/projects/lgbtq-access-project/
How would you suggest building relationships with LGBTQ community to encourage them to utilize county domestic violence services-specifically a shelter?
1.  Sean Smith
 First I would encourage your organization to conduct a top to bottom cultural competence evaluation. If your organization is not welcoming, no matter your level of outreach, LGBTQ+ individuals will not utilize your services. Also, rely on state and local organizations that provide specialized training and support for LGBTQ+ persons. A very important factor is to ensure that your shelter is actually accessible for all victims within the spectrum- a cis-gender white gay male will require completely different access to services and space than say a Black transgender female or youth. Have consistent and frequent staff training, and most importantly hire people who identify within the LGBTQ+ spectrum to work in your organizations, and meet them where they are- bars, clubs, support groups, etc.
2.  Sid
 Part 3: Whenever possible, I recommend that organizations also work with LGBTQ TTA providers who can provide specialized expertise and customized services. You can request TTA services through OVC and I am also posting a list of organizations that provide TA who focus work with survivors. The list is non-exhaustive. I encourage organizations to also look to local LGBTQ anti-violence organizations as resources as well: National Coalition of Anti-Violence Programs The Northwest Network of Bisexual, Trans, Lesbian and Gay Survivors of Abuse The Network/La Red (Boston) New York City Anti-Violence Project FORGE Los Angeles LGBT Center Buckeye Region Anti-Violence Organization Survivors Organizing for Liberation (Denver)
3.  Sid
 Part 2: For DV organizations interested in undertaking a organizational self-assessments, I recommend Open Minds Open Doors created by the Network/La Red. http://www.ncdsv.org/images/TheNetworkLaRed_OpenMindsOpenDoors_2010.pdf HUD has also released resources, including a self-assessment too, for homeless shelters interested in LGBTQ access that may be useful. https://www.hudexchange.info/homelessness-assistance/resources-for-lgbt-homelessness/ I also recommend working with a specialized TTA provider. I will post resources for that in Part 3.
4.  Sid
 Another great question! Any work to increase access to services for LGBTQ people cannot exist in isolation. Find out about LGBTQ organizations in your area or state, contact them, ask to meet with them, find out what they do, and what they see as some of the key issues people in their communities are facing. Value the leadership of LGBTQ people in your organization and in your communities. Many of these organizations have far fewer resources and many work as volunteers, so I encourage organizations to keep that in mind. Before you encourage LGBTQ community members to utilize your services (and especially shelter), we suggest that organizations create an organizational self-assessment process ensure services are relevant, safe, and supportive. I will post some resources in Part 2.
Your bio includes this information: The project created and evaluated training and technical assistance strategies aimed at building organizational capacities, skills, and knowledge. Are the evaluation tools used available for other jurisdictions to use?
1.  Sid
 If you are interested specifically in our evaluation, please feel free reach out to the Coalition Ending Gender-Based Violence. We are happy to share lessons learned from our regional model and evaluation tools such as a provider survey and organizational self-assessment.
2.  Sid
 They will be, yes! OVC has a publication in process and we will also be releasing our tools in an independent website forthcoming next month. You can find out more from the Coalition Ending Gender: http://endgv.org/ Based Violence in King County. I would also recommend looking at the Northwest Network of Bi, Trans, Lesbian and Gay Survivors of Abuse for useful resources and tools: http://www.nwnetwork.org/resources-overview/.
Do you know any resources for working with LGBTQ youth who are victims of human trafficking?
1.  Merril Cousin
 Also, the NW Network has done a webinar on "Holding Complexity: Young People, Sex Work, and Trafficking". A recording of the webinar is available at: https://bwjp.ilinc.com/perl/ilinc/lms/async_launch.pl?pvr_id=czvszhf&session_id=tkczprsh
2.  Sid
 Also a great question! Polaris has created a resource for service providers and criminal justice professionals for this: https://polarisproject.org/sites/default/files/breaking-barriers-lgbtq-services.pdf There is also some great research being conducted at the Urban Institute. For example: http://www.urban.org/sites/default/files/alfresco/publication-pdfs/2000119-Surviving-the-Streets-of-New-York.pdf I will post more resources this week.
what are some resources that are available for a LGBTQ young adult with mental disabilities who is still living under their mother's care?
1.  Sid
 There likely is not going to be one resource that will fully address this young personís needs, however I would suggest contacting a local LGBTQ organization in your area or state and find out if there are any mental health that they believe are sensitive to/knowledgeable about LGBTQ young people or LGBTQ youth programs that would be welcoming for a young person with a mental disability. Ensure the young person has information about the The Trevor Project hotline http://www.thetrevorproject.org/, which can be a source of connection for young people in more isolated settings or situations. Finding online community with other LGBTQ young people with disabilities can be a source of empowerment. I will post some ideas and links in Part 2.
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