OVC Provider Forum Transcript

Replicating Victim Services Programs with Limited Funding
Kim Clifton  -  2013/5/1
I know this Session is about the funding aspects of replication, but if you don't mind, could address other obstacles you had to overcome in replicating your program?
1.  Kim Clifton
 We should have required more capacity analysis with the replicating organizations and stressed the need to think of funding beyond the first year of replication. Programmatically, our model has evolved and we were not as clear and concise about what we were replicating as we should have been, and that caused confusion within our own organization and with the replicating sites. I think having your board and staff all on the same page is critical.
2.  Kim Clifton
 That is actually the EASIEST thing for me to do! I feel like it was all just a huge learning project. We had a consultant from OVC visit us to analyze our replication and much of what she learned is what we would do differently. We should have really done a more rigorous capacity analysis before we began the project. We replicated in three sites with pre-existing organizations that wanted to incorporate our model into their own work.
You mentioned corporate partnerships earlier ... any advice on getting a foot in the door with corporations to present our program?
1.  Kim Clifton
 You are welcome!
2.  TJL
 Thank you for your response!
3.  Kim Clifton
 We've also been able to build some relationships with corporations through board members, but the strongest relationships that I have seen are those in which representatives from the corporation understand what you do and are passionate about it. If you have any opportunities for people to visit and learn about your organization and you can make it personal, that is a way to start the conversation. Offer tours of the agency and invite people from local businesses. Make sure to use stories to illustrate what you do.
4.  Kim Clifton
 In our case, it has helped to start slowly and develop a relationship, particularly if a strong bond doesn't already exist. For instance, we have a volunteer who works for a local company. He became invested in our organization because he saw our work first-hand. Now his company is donating.
5.  Kim Clifton
 We have a difficult time forming deep partnerships with local corporations but we have had some success. The best examples I have seen are nonprofits that find corporations that have a mission in line with their corporate giving mission or goals. It helps to have some relationship with the corporation if possible and we've even developed relationships by working with someone from a company who comes to us just to volunteer.
Are there any no cost solutions that can help us with some aspects of program replication over others, so we know better where to direct the funding we do have?
1.  Kim Clifton
 That's a great question. I would suggest seeking corporate or nonprofit partnerships in the replication.
What program measures should we be looking at to determine if we should considering replicating our program?
1.  Kim Clifton
 I think the first issue is looking generally at outcome measures for efficacy-is the program reaching its goals and making a measurable positive impact? If so, and there is documented need for more services in a larger geographic area or to reach a larger population, I think you have a great case for replication. I think that documenting needs as well as your ability to mitigate those needs and what the benefit is to the population and community are key.
Where do you recommend we look for funding opportunities? There are just so many agencies at the Federal and state level that we get overwhelmed sometimes!
1.  Kim Clifton
 There are also capacity building grants available but in my experience they are not as available as they once were, but that might be my own perspective. After having replicated our program, I would look for a capacity building grant to analyze the organization's capacity to expand and then create a case for funding to a private foundation that is in line with your program goals, if you are not large enough to competitively apply for federal grants.
2.  Kim Clifton
 It is so overwhelming! We find that also. Our replication project was funded by OVC; however, we needed funding to go beyond the initial replication phase and we found funding an issue for the replicating sites beyond the first phase. In finding funding, I find it is less overwhelming to first look at grants that fit your specific program goals or population and then go from there.
Do you know of any manuals or articles on program replication that you can reccomend?
1.  Kim Clifton
 I don't have any articles that I would specifically recommend. There are many articles and examples online from scholarly analysis to examples of programs that replicated and what works. You may also have consultants in your community that specialize in capacity building and replication. If you have the funds available, it might be a good process to bring someone in to analyze the organization's capacity and to help outline the process moving forward.
Are you familiar with any free evaluation tools we can use to help accurately measure the success of our program before we consider replicating the program elsewhere? We don't want to rely solely on anecdotal evidence! Thanks for your time.
1.  Kim Clifton
 Just as a place to start, I actually like the United Way's Logic Model. It's a great tool for figuring out your real goals and what you need to measure. In my experience, that has been the biggest obstacle for most organizations-what are you actually measuring? Our evaluations are pretty simple and the professional just takes the answers and analyzes and synthesizes them for us. I would be happy to talk to you more about this off-line if it would be helpful.
2.  Kim Clifton
 There are lots of great resources for evaluating programs. We are fortunate to have an evaluation professional who has been donating his services for the past few years as we have a relatively small group of participants. But good evaluation can definitely be done in-house.
in collaborative efforts...isn't it wise to network with other local programs to maximize our services that we do have rather that to duplicate services that is currently being provided...
1.  Kim Clifton
 I absolutely agree. We are seeing that more and more in our community. I think as dollars are shrinking, funders are getting much savvier about who they fund and if the organizations are leveraging resources by collaborating with similar organizations. I think that territorial issues sometimes hinder this but I've seen some great collaborations, including public-private partnerships.
How can programs with limited resources serve an advocate role without jeopardizing licensure by functioning in dual roles? Often, lines are blurry. For example, if a practitioner performs an evaluation, then there is a need for case management, etc.
1.  Kim Clifton
 That's a great question and unfortunately I am not the best person to answer it. We have not had that problem. We have been fortunate to use graduate student interns to help with case management, but I'm not sure that addresses your issue.
We're working with an already established program to incoporate our program as just one service they will offer. We sometimes experience the "us vs. them" syndrome ... any suggestions for overcoming those situations?
1.  Kim Clifton
 We have had a similar issue with another organization that does work that complements HALOS. Is there a way to demonstrate how your piece enhances what they do without diminishing it? Or that your work can make what they do stronger and better? It sounds like an identity and territory issue. It sounds simple, but I've seen an extended team building session really break tension and help move these types of situations forward.
Can you direct me to some background information about what you mean by "replicating victim services"? I thought I knew what that meant, but there is some other terminology being used here that makes me think I do not!
1.  Kim Clifton
 I know what you mean! With regard to HALOS, we replicated our model of partnering with local community organizations and businesses to publicize the needs of children in child protective custody. We did not expand our services, rather, we trained other sites in how to incorporate our model into their organizations. I think it refers to expanding a program that services victims either geographically, or making it possible for other groups to do what you do to achieve similar results in their own communities.
I did not see a response to Angela's question. I, too, am interested in knowing mor about replicating victim services programs. Can you direct me to some background information about what you mean by "replicating victim services"?
1.  Kim Clifton
 Unfortunately, I don't have background information that I can point you to. That is OVC's terminology for taking your model and expanding the population served by training other sites to do use the model. That is my understanding.
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