OVC Message Board to Help Exchange Lessons and Practices (HELP) in Victim Services Office for Victims of Crime logo
horizontal navigation barNewsAbout UsHow To ParticipateFrequently Asked QuestionsHelpCalendarHost Bios
  Addressing the Holistic Needs of Crime Victims
-------
  Advocating for Victims' Rights in Tribal Courts
-------
  CACs and SARTs Partnering for Sexual Violence Victims
-------
  Creating an Effective Identity Theft Coalition
-------
  Crime Victim Considerations for Parole Professionals
-------
  Domestic Violence
-------
  Helping Victims of Financial Fraud
-------
  Implications of Adverse Childhood Experiences for Practitioners
-------
  Implications of Human Trafficking Federal Strategic Action Plan
-------
  Incorporating LGBTQ Victims’ Needs into Mainstream Victim Services
-------
  Innovative Practices in Victim Assistance and Compensation
-------
  Responding to Sexual Assault Victims through Military/Civilian Partnerships
-------
  Responding to Victims of Cyberbullying
-------
  Responding to Victims of Stalking on Campus
-------
  Serving Adult Survivors of Child Sexual Abuse
-------
  Serving Transgender and Gender Non-Conforming Sexual Assault Victims
-------
  Teen Victimization in the Digital Age
-------
  Using Social Media to Assist Crime Victims
-------
  Victim Legal Assistance Networks: Needs Assessment/Planning Implementation
-------
  Working With Victims in Cold Hit DNA Cases
-------
   
  Home
Using Online Communications to Assist Crime Victims in the Military
 
If you are a victim of crime in need of assistance, please contact AskOVC at http://ovc.ncjrs.gov/askovc.
Start a new discussion button Suggest A Topic Transcript
Page
1
    
Sort from Oldest | Recent
 
Author
Date
In what ways are people in the military seen as victims of crime?
Daniel Grab
03/20/2012
View Details | Reply |Total Postings: 0 | Total Postings: 0
 
END GUEST HOST SESSION - Thank you for participating in OVC's Web Forum Guest Host Series. We hope this discussion will help you better serve crime victims. Please continue to discuss this and other topics...
OVCRC
09/13/2011
View Details |
Reply
|Total Postings: 0 | Total Postings: 0
 
I see from other questions and answers there is a discussion about confidentiality of communications to/from the Safe Helpline - and it is great to see that the hotline does not record IP addresses, etc. s...
Meg Garvin
09/13/2011
arrow icon RAINN has never received a subpoena for any records relating...
Jen Marsh
11/29/2011
arrow icon RAINN has never received a subpoena for any records relating...
Jen Marsh
09/13/2011
View Details | Reply |Total Postings: 2 | Total Postings: 2
 
Is there any type of follow-up assistance offered to these victims? If so, what?
Lindsey
09/13/2011
arrow icon Absolutely. We offer resources for follow-up assistance dep...
Bette
09/13/2011
View Details | Reply |Total Postings: 1 | Total Postings: 1
 
Online communication appears to offer a confidential way for victims to get the help they need. Are any of the discussions stored somewhere in cyberspace, accessible to become admissable in court at any ti...
Shari F.
09/13/2011
arrow icon RAINN does not store or record any online sessions or IP add...
Jen Marsh
09/13/2011
View Details | Reply |Total Postings: 1 | Total Postings: 1
 
Who typically uses the hotline versus the telephone hotline?
anon
09/13/2011
arrow icon At this point we have not identified any difference between ...
Bette
09/13/2011
View Details | Reply |Total Postings: 1 | Total Postings: 1
 
What is the biggest obstacle you faced developing the online hotline?
Carol
09/13/2011
arrow icon What a great question. Actually, developing the Safe Helplin...
Bette
09/13/2011
View Details | Reply |Total Postings: 1 | Total Postings: 1
 
With online communication, there is always the possibility of delay. How can we make sure we're responding and serving victims without a lapse in time and make sure we provide them with the appropriate ser...
Catherine
09/13/2011
arrow icon The Safe Helpline currently has a waiting room that provides...
Jen Marsh
09/13/2011
View Details | Reply |Total Postings: 1 | Total Postings: 1
 
Do you find that more people access services through the online hotline than a phone hotline?
JR
09/13/2011
arrow icon Currently usage of the Safe Helpline online and telephone se...
Jen Marsh
09/13/2011
View Details | Reply |Total Postings: 1 | Total Postings: 1
 
I am curious about how you maintain confidentiality when there is an internet 'paper trail' of sorts with online communications as opposed to a telephone hotline.
Jesse Jolly
09/13/2011
arrow icon Safe Helpline does not store or record IP addresses or trans...
Jen Marsh
09/13/2011
View Details | Reply |Total Postings: 1 | Total Postings: 1
 
Are there currently any mechanisms in place to capture aggregate data regarding the reasons why victims are contacting the SAFE Helpline? For example, if there are not services where they are, if they are...
Liz Russo Blanc
09/13/2011
arrow icon We don't specifically ask visitors why they contact the Safe...
Bette
09/13/2011
View Details | Reply |Total Postings: 1 | Total Postings: 1
 
Tone and emotion are difficult to "read" online. Does this limit your responses to victims who use the online hotline? If so, how and have you been able to overcome this obstacle?
SamL
09/13/2011
arrow icon RAINN has been operating the National Sexual Assault Online ...
Jen Marsh
09/13/2011
View Details | Reply |Total Postings: 1 | Total Postings: 1
 
Have video conferencing forums (such as Skype) been used with Crime Victims and what are your thoughts about providing services through this medium?
Jill Sonnenklar
09/13/2011
arrow icon I believe there are some innovative services now available t...
Bette
09/13/2011
View Details | Reply |Total Postings: 1 | Total Postings: 1
 
I am not familiar with the SAFE helpline. Exactly what information is provided by the SAFE helpline to military victims?
Lindsey
09/13/2011
arrow icon The Safe Helpline is an online hotline and telephone hotline...
Bette
09/13/2011
View Details | Reply |Total Postings: 1 | Total Postings: 1
 
I am aware that the military has made great strides in providing outreach and services to victims of crime. But most of these services are strictly within the military. When speaking with a victim of cri...
Tami Maldonado
09/13/2011
arrow icon All users are provided military and civilian resources. RAI...
Bette
09/13/2011
View Details | Reply |Total Postings: 1 | Total Postings: 1
 
I am interested to know more about the training of people who staff the online communications and how you work with issues of confidentiality, mandated reporting (if that comes up) and safety (such as in t...
Jesse Jolly
09/13/2011
arrow icon All Safe Helpline staff complete approximately 50 hours of t...
Jen Marsh
09/13/2011
View Details | Reply |Total Postings: 1 | Total Postings: 1
 
I'm just curious to know what type of online communication is actually being utilized to date and when we refer to crime victims in the military, are we referring to victims currently serving or would this...
Cynthia Limoges
09/13/2011
arrow icon The Safe Helpline offers live, secure, anonymous support onl...
Jen Marsh
09/13/2011
View Details | Reply |Total Postings: 1 | Total Postings: 1
 
A sailor is on board ship at sea. Does the OCONUS text # reach the SafeHelpline from sea. I would like to know how the response works for that kind of access since the sailor may not be able to call or ema...
Lorraine Clancy
09/13/2011
arrow icon The Safe Helpline is available by phone at 1.877.995.5427 (v...
Jen Marsh
09/13/2011
arrow icon I still do not think this works in the middle of the Atlanti...
Lorraine Clancy
11/29/2011
arrow icon In other words, if you are in the middle of the ocean and do...
Lorraine Clancy
09/13/2011
arrow icon The texting will work for Service members who have a U.S. ce...
Bette
09/13/2011
View Details | Reply |Total Postings: 4 | Total Postings: 4
 
How many actual military victims have used the SAFE Helpline? Does this number include the launch in April where many SARCS and VA tested the site for accuracy?
Jane D
09/13/2011
arrow icon The Safe Helpline is an anonymous service and the SHL staff ...
Bette
09/13/2011
View Details | Reply |Total Postings: 1 | Total Postings: 1
 
START GUEST HOST SESSION - The Office for Victims of Crime (OVC) is pleased to welcome Bette Stebbins and Jennifer Marsh to the OVC Web Forum. They are available to answer your questions on using online co...
OVCRC
09/13/2011
View Details |
Reply
|Total Postings: 0 | Total Postings: 0
 
Start a new discussion button Suggest A Topic
Page
1
    

Home | Site Map | Rules | Help | What Is a Web Forum? | Contact Us | Links | Link to the Web Forum

DOJ Home | OJP Home | CrimeSolutions.gov | GMS | Grants.gov | Privacy Policy
Language Access | Legal Policies and Disclaimers | FOIA | USA.gov | Recovery.gov

Office for Victims of Crime
810 Seventh Street NW., Eighth Floor, Washington, DC 20531
The Office for Victims of Crime is a component of the Office of Justice Programs,
U.S. Department of Justice.